You will need a pin to press the reset button at the back of the speaker.If all else fails, reset and reconnect the speaker.If you’ve recently moved or installed a new router, simply reconnect the speakers to your new router by following the step-by-step process in the app.Did you recently move or install a new router in your home?.If your speakers still cannot be found, please continue to the next steps. If you've recently moved or installed a new router, simply reconnect the speakers to your new router by following the step-by-step process in the app.Īfter confirming that your mobile device is connected to your home WiFi network, open the JAM WiFi App.Make sure your mobile device is connected to your home network.If showing a solid blue light: your speaker is connected to a WiFi network please proceed to step 2.If showing a solid red light: your speaker is disconnected from your WiFi network and needs to be reconnected.

If no light (no matter what color): please check to see if the speaker is plugged in.My speakers were previously connected, but now they cannot be found.

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